- About Us
Welcome to the most comprehensive, powerful and easy to use SMS platform…
Bulk SMS Redefined
Reach out to millions within seconds. Easily schedule and send personalized texts and regional language messages.
For the first time ever, attach files with text messages! Insert PDFs, images, word docs, spreadsheets and more.
Track Campaign Metrics
Take the guesswork out of your SMS marketing campaigns! Get granular click reports for all links sent via text.
Create and send mobile tickets, discount vouchers, surveys and forms directly to your customers’ phones
Allow your customers to instantly reach out and get information by just texting into your short/long codes
Integrate SMS APIs
Our simple API allows software and web developers to integrate any application with Indigo SMS
Send via App, Excel or Email
Send SMS the way you like - via web interface, APIs, Microsoft Excel, email gateway or Indigo SMS mobile apps
Get started with multi-user accounts, role management, locked templates, audit trail, bespoke services & more...
… Backed by robust SMS gateway infrastructure and fanatic customer support
Problem Tag: Icon not found Unmatched Delivery Rates & Speed
Our direct partnership with multiple telecom operators, intelligent SMS gateway routing and robust infrastructure ensure best-in-class delivery rates, ultra-low latencies and 24x7 support for your texts. Our customers vouch for the ROI Indigo SMS generates for them!
Problem Tag: Icon not found Fanatic Customer Support
Our mobile marketing experts and technology consultants are always at hand to help startups and SMEs run the best SMS campaigns. We pride ourselves on delivering superior support to all our customers, irrespective of the company size!
Problem Tag: Icon not found Authentic Real-Time Reports
Indigo SMS authentic real-time reports help you track delivery status of every SMS sent. Watch out for cheap bulk SMS service providers in the market who compromise quality and provide fake delivery reports for insanely low prices.
Promotional or Transactional, Which SMS Route Should I Choose?
Choose the SMS route best suited for your business needs, whether it is for bulk SMS marketing or for customer engagement. Here is a quick guide to help you get started. Know more about regulatory guidelines.
Problem Tag: Icon not found Promotional SMS
Configured by default for all new accounts, promotional SMS is generally used for sending any offers or promotions to new and existing customers. Messages are sent to non-DND numbers and opt-in numbers (via myDND Manager) between 9am and 11pm only.
Problem Tag: Icon not found Transactional SMS
Transactional route can only be used for sending transactional SMS such as OTPs and alerts to your registered users. Messages can be sent 24/7 from your own 6-character Sender ID. To configure a transactional route, create your account today and contact email@example.com. No setup costs involved!
Problem Tag: Icon not found Business SMS
We can configure both promotional and transactional SMS routes to you, free of cost, so that you can send any business SMS hassle-free! With platinum telecom partnership and intelligent routing technology, Indigo SMS gateway assures you best-in-class delivery rates for both bulk SMS and SMS alerts.
Discover the IndigoSMS Magic
Indigo SMS offers easy, powerful & self–serve messaging platform which makes it extremely convenient to upload & maintain contacts, compose media-rich SMS, and send bulk SMS. Indigo SMS also provides flexible APIs to integrate with any application/CRM. Our direct integration with multiple telecom operators and smart SMS gateway technology ensure best-in-class delivery for your bulk SMS campaigns.
Trusted by 165,000+ Businesses GloballyIndigo SMS5Review date: 01st Dec, 2016
Benchmark for any customer serviceI myself learnt the most important aspect of successfully running a startup I.e (true & dedicated) customer service from none other than Indigo SMS . My special thanks to Mr.Sharat who represents Indigo SMS. He has always gone that extra mile to help, even on a Sunday.RohitIndigo SMS5Review date: 09th May, 2017
Highly recommendedIndigo SMS has a great user-friendly interface and it's prices are good too! On top of that, it's so easy to integrate with other services like our CRM which is a major plus. Would highly recommend.brindha prakashIndigo SMS5Review date: 15th Mar, 2017
Exellent service, very helpful and friendly staffI have used Indigo SMS before and i would say its excellent and easy to use. Very helpful and friendly staff on the other side of the phone if you need any assistance.Naina R
Select the right package and offer the best business mobile messaging platform to your customers.
Mobile SMS App
Download our iPhone And Android apps to send messages on the go.
Frequently Asked Questions
What is bulk SMS? How do businesses use bulk SMS?
‘Bulk SMS’ or ‘bulk messaging’ refers to businesses sending SMS to one or more recipients via software platforms such as Indigo SMS . Bulk SMS can scale up to millions of recipients in the case of informational or promotional broadcasts. Alternatively, bulk SMS can also mean individual SMS sent to customers upon an action e.g. receiving an alert on credit card transaction. Both these activities can be easily carried out from bulk SMS platforms as they allow businesses to create, schedule, send and track SMS campaigns.
Bulk SMS is used by SMBs, global enterprises, developers, educational institutes, NGOs and government agencies for product promotions, informational communications, transactional alerts, order updates, reminders, feedback and more. Check out how bulk SMS use cases for different industry verticals.
Why should businesses use bulk SMS?
In today’s mobile world, SMS beats all the other channels hands down with 97% open rates (vs 10%-30% open rates for email and social media channels) and ten times the response rate. By embedding actionable links within the message, bulk SMS can even help improve conversion rates across the customer lifecycle - acquisition, engagement and retention. Check out why you should include bulk SMS in your mobile strategy.
What is the difference between Promotional SMS and Transactional SMS?
TRAI has notified "The Telecom Commercial Communication Customer Preference Regulations, 2010" classifying text messages as per the intent or nature of content within the text messages. Here is an easy summary:
Promotional SMS Vs Transactional SMS
Promotional SMS is used to send offers, discounts or promotions to new and existing customers. The messages may or may not be solicited by the recipients. Transactional SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. They should not be intended for marketing. Messages are only delivered to non-DND numbers and opt-in numbers* Messages are delivered to all recipients, irrespective of their Do-Not-Disturb (DND) status Promotional SMS can be sent only between 9am and 9pm Transactional SMS are delivered 24x7 with no time restriction DM-022145
Promotional bulk SMS will be delivered with a random 6-digit Sender ID assigned by the telecom operator
Transactional SMS can be assigned a 6-alpha character Sender ID of your choice. It should correspond with your business or product name.
How much does bulk SMS cost?
Our bulk SMS software and service are free to use, you simply pay for the texts that you send. You can buy Indigo SMS credits online and use these credits to send both promotional SMS and transactional SMS (1 SMS credit = 1 single-part SMS of 160 characters). Check out our bulk SMS pricing.
Whatever your business SMS needs, Indigo SMS helps you maximize returns on investment (ROI) with its multi-award-winning features, direct telecom partnerships and robust technology backend. Please watch out for any bulk SMS service provider offering insanely low prices as they generally come with low-quality delivery and fake delivery reports.
For sales enquiry, please call us on 07643510545 or email us at firstname.lastname@example.org and we will get back to you.
What makes Indigo SMS India’s No. 1 SMS platform?
Indigo SMS offers easy, powerful & self–serve messaging platform which makes it extremely convenient to upload & maintain contacts, compose media-rich SMS, and send bulk SMS. Indigo SMS also provides flexible APIs to integrate with any application/CRM. Our direct integration with multiple telecom operators and smart SMS gateway technology ensure best-in-class delivery for your bulk SMS campaigns. Indigo SMS is the highest rated SMS platform with 96% reviews rating it 5.0/5.0 on Trustpilot. Here are a few more reasons why SMEs & global enterprises love Indigo SMS .
How to send bulk SMS online?(For Clients)
Follow the below steps to send bulk SMS online using InidgoSMS:
- Signup for a free Indigo SMS account
- Buy SMS credits
- Add or upload contacts
- Compose your SMS in English or popular regional languages.
- Easily enrich your campaigns - personalize with merge fields, insert short links, attach files, send surveys and more!
- Schedule or send the message
- Track real-time delivery reports and advanced campaign click reports
How to receive bulk SMS online?
Using an inbound long code (10-digit numbers) or short code (5-9 digit numbers), you can receive SMS from your customers. You can purchase either dedicated long/short codes or keywords on shared long/short codes to setup your own SMS address and receive replies. It’s free for you to receive messages and only costs the customer their standard network cost. All messages will appear in your Indigo SMS account, so simply log in and view at your leisure. You can also choose to automatically forward all inbound messages to you via email for free.